Why use Lynch & Company?

We believe that clients always have a choice. We therefore desire to be pioneers when it comes to customer care and attention. The public should always have the assurance that they are dealing with agents of integrity and honesty.

In all dealings with Lynch & Company you can have peace of mind as we are members of the National Association of Estate Agents as well as the Ombudsman Scheme. We have joined these associations as we are prepared to hold to their rules and conduct in providing the very best for our clients.

Despite a levelling in the rate of property inflation, the indications are that the “boom” of recent years is unlikely to be followed by a major “bust”, and the Woking market continues to reflect strong demand from buyers.

Whilst it is comforting for homeowners to sit back and ponder the increase in their equity, about 15% of the population are likely to consider moving this year.

There are numerous reasons why we British move so often. Our social make-up is a strongly motivating factor as we aspire to improve the trappings of our circumstances and lifestyle, with location being one of the keys.

School league tables play an increasingly important role as parents identify the catchment areas in which they prefer to live. Marriage, divorce, expanding and shrinking families also play their enduring part in the rich pattern of property sales in the Woking area. One man’s ceiling is another man’s floor; as one person is happy to move out, so another is equally happy to move in.

Moving up, moving down, or moving sideways, for many a move will mean a time of excitement, progress and evolution. For others it will be a time of stress, disappointment or frustration. For most, there will be a degree of apprehension stemming either from a fear of the unknown, or from an anxiety borne out of an unpleasant previous experience.

As estate agents, our task is to sell our client's property. Indeed, that is our client's primary objective. But I see our role as far more than this. If we are to sustain and develop our reputation in our community, we must be regarded as people who have been instrumental in ensuring that the house moving experience is as pleasant as possible for buyer and seller alike. This means doing what we can to reduce the burden and stress of moving wherever we can.  

Have a look at our excellent customer feedback comments to be sure you are dealing with the best estate agents in Woking.

If you are considering a move, the following guidelines might be of interest:

Timing

There are all sorts of reasons why people put off selling their property in the belief that there could be a better time to do it; it’s too cold, it’s too wet, the house is not looking its best, etc.  At this time of the year many people say they will wait until the spring, as that is supposedly the best time to sell.

Whilst properties certainly look more appealing in the spring, many properties come onto the market at that time thereby increasing supply, meaning buyers have more choice and are in a stronger bargaining position.

If you sell your property ahead of the spring market, you will be able to take advantage of this increase in supply yourself as you seek a new home. You will be in a strong position as a purchaser, with a selection of properties from which to choose in a market of buyers who have otherwise yet to sell.

Choosing the right estate agent

Then comes one of the most important decisions of the house moving process – which estate agent do you choose to sell your property? There are about 30 estate agencies in the Woking area and looking at the property pages of the local newspaper, on the surface, there is very little between them. Few of them give any indication in their advertisements of their modus operandi, or what service you can expect to receive as a seller. 

Many prospective sellers, unaware of the differences between agencies, therefore have no alternative than to decide whom to appoint on the level of commission charged. This is a bit like buying a car purely on price considerations. All cars go from A to B, but the vast price differential is related to issues of quality, efficiency, and the whole driving experience.

Sellers therefore need to consider the overall selling experience and ask other questions apart from simply “can this agent sell my house?” The next question is usually “will this agent sell it at an attractive price and within in a reasonable timescale?” With no clearly defined view of whom to appoint, most people ask several agents to value their property and are naturally tempted to appoint the agent who quotes the highest figure. Beware! Some agents deliberately over-value properties in order to impress you, secure your business, and subsequently put pressure on you to reduce your price when the property fails to sell.

Valuation

The issue of correct valuation is paramount. If a property enters the market at too high a price, it is likely to take longer to sell and will possibly go stale on the market, resulting in a sale at a price below the figure you might have received had the property been correctly valued initially. Lots of stress and less in your pocket! 

Bear in mind that buyers buy by comparison. If your property is too expensive, it will be compared with “better” homes being offered at the same figure. It will also be compared with properties offering similar accommodation to yours for a lower price. Either way, your house is unlikely to sell for as long as these better-value alternatives exist.

On the other hand, there are agents who will deliberately undervalue your home in order to secure a fast commission. Whilst you are likely to achieve a quick sale, you may well be considerably worse off than if you had appointed an agent with a responsible attitude to valuation.

So take a realistic view on value. Rule of thumb would be to pick the middle value, but this does not mean you have to appoint the agent that gave you that value. Rather choose the agent who provides the best service and support for your move. Are their particulars well written? How effective is their advertising and how do they use technology to your advantage? Would you enjoy dealing with them?

The internet

The internet is a valuable tool for the modern estate agent, but don’t be impressed by any “hit” claims. All web-enabled agents are exposed to many buyers, but how well do they qualify those buyers when it comes to discussing your home. It is very easy for a “buyer” to register a passing interest, but it takes a good agent to identify those buyers who have a serious and pressing need to move.

Viewings

Does the agent accompany all viewings? Some agents claim that if a buyer is going to buy, then they will buy irrespective of whether the vendor or the agent shows them round. Whilst there may be a grain of truth in this, an important point is missed. By accompanying buyers around properties, the agent develops a much better picture of the preferences in addition to those few key ones that were registered. Only when agents accompany buyers on viewings can they probe, listen and understand what really turns a buyer on.  

Some estate agencies, especially some of the larger ones, employ “valuers” who list property but never deal with buyers, and “negotiators” who deal with buyers but never list homes. I believe this approach is fundamentally flawed in terms of offering a real service to buyer and seller alike. It may be that you as a buyer have had the frustrating experience of trying to discuss a property with an agent who has never seen the property and who has no idea of the vendor’s timing requirements!  

Communication

Communication is also an issue. Too many agencies only communicate good news! That’s easy! Good agents are in regular contact with their clients and can advise the vendor of what each buyer’s response was following each viewing. They also have the guts to advise you when improvements should be made, carpets cleaned, odours removed, etc. in order to improve your chances of selling.

Ultimately, if the selling experience is to be endurable, or even enjoyable, you are best served by choosing the agent who holds values similar to your own. One who has time to listen, one who understands your needs and concerns, one who can offer genuine, straight-talking advice, one who takes pride in his/her integrity and who is enthusiastic about your sale.

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