Ensure that the estate agency office you are potentially Selling through is:-

A member of the National Association Of Estate Agents – NAEA.
When selling a property, make sure you select an estate agent showing the NAEA symbol. Buying and selling property is at best a nerve-racking business but, using an estate agent who is a member of the NAEA, you can at least be reassured that you have professionalism with integrity working on your behalf. Admission to membership is only given to those agents who can demonstrate a thorough knowledge of estate agency law, practice & ethics. As a member, the agent has chosen to be bound by strict Rules of Conduct (backed by a disciplinary procedure) which has been drawn up to protect the interest of you, the consumer.

Able to say that they are a member of the Obudsman for Estate Agents Scheme
The Ombudsman for Estate Agents (OEA) scheme provides an independent service for dealing with disputes between Member Agencies like Lynch & Company, and consumers who are actual or potential buyers or sellers of residential property in the UK. The Ombudsman is independent of the Member Agencies and will provide a free, fair and speedy review of complaints falling within his terms of reference. Contact us for more information or pick up a leaflet from one of our branches.

Producing the best quality & most informative marketing material available
Excellent marketing literature, high quality property brochures are key elements to professional marketing. In this day and age the best estate agent will stand out by producing correct detailed information about the properties on their books. At Lynch & Company we are aided by the use of the latest cutting edge technology, helping us put together the best property details and marketing brochures around. Speed is of the essence when it comes to great marketing. Therefore at Lynch & Company, we provide instant email alerts of all new properties and price changes, emailing property particulars, as well as picture messaging direct to your mobile phone! We lead where others follow!

Familiar with the local property market
The Lynch & Company team are highly trained sales people who live locally and are familiar with many of the amenities of the locality. We believe that good knowledge of the local area is vital, especially when talking to buyers from outside the area who want to know where the best schools, shops and clubs are - and the best roads to live in, of course. Also, many buyers like to know what property prices have been doing in the local area over the past few years as this may influence when and where they buy. There are many different ways in which property prices can be affected. Ask us for more information on this.

We have spent time producing 'The History of Woking' and other areas such as Horsell, Hook Heath, Ripley and Send all on-line. This information is very helpful when marketing the merits of a certain location. It is important that an agent is very familiar with the area, history and local pricing. They should be an authoritative of the local area.

Are they committed to achieving not just a sale – but the best price?
We understand the importance of achieving the best price for our clients – our phenomenal repeat business year on year is a testimony of this fact. Too many agents promote the fact of how many properties they sell – rarely do you hear them saying we delight in achieving the best price for our client. We work very hard in securing the best price for our clients; this can only be achieved through hard work and great marketing, and a deep understanding of the housing market. As well as being conscious at all times we work for our clients - this is what we are well known for.

Will ensure regular feedback throughout the transaction
A common complaint of most estate agents is their lack of service when it comes to keeping sellers and purchasers well informed. At Lynch & Company we have trained our staff to keep in regular contact with all our customers. We ensure that all viewing feedback is conducted – we understand the importance of this. We have always prided ourselves on the very best in customer care. When you purchase a home through Lynch & Company you will be kept informed of progress throughout the transaction.

Are they Award Winners?
Not only did Lynch & Company win an award for The Best Small UK Estate Agency in 2007, but also won awards in 2008, for Best Customer Service, Best Small South East Estate Agent, Best Training & Development as well as Best Prestige! Lynch & Company are clearly committed to the very best and are independently recognised in doing so – therefore clients can be very confident that they are in very safe hands with Lynch & Company – Experience you can trust.       

Do they have an Award Winning Website?
It is so important that the state agent has a very impressive website. More often than not a perspective purchaser will look at the agents website first to see what is available. Sellers also do this to get an understanding of the services an agent can offer. Is the website easy to use? are the pictures of high quality? is there local information available? can the floor plan be easily seen? Can you make an appointment to view properties through the website? It is often said, location, location, location when selling a property.

When it comes to estate agents website, it is the same. Can the website be located at the top of google? So many people use a search engine when looking for something on the internet. Therefore if you are looking for say - Houses in Woking - we appear at the top of google - this ensures our clients properties are marketed to a host of buyers looking at the internet - try it yourself now! http://www.housesinwoking.com/ is a very powerful website, as a company we sell so many properties through this. We attract buyers from all over the world to this website. We have just won an Award for our website for the 2009 Best Website, sponsored by The Sunday Times.

Office location & Team work.
It is important that your agent has offices in busy locations, and that each office is actively marketing every property. So many agents promote the 'Size of their network' rather than 'The efficiency of their network' Homeowners need to be assured regardless of which office a potential buyer may be calling into that their property will be actively marketed to them.

At Lynch & Company we work as 'One team across 2 offices' ensuring that all our clients are looked after and that the network of offices are serving them well. Many agents just market the properties they personally handle, rather than all the properties that the company is instructed to sell.

Able to say that they have a London connection?
Mayfair Office